Media Center
Click below to view videos regarding issues you may face after an accident.
 |  |
| Video 1 | Video 2 |
 | |
| Do I have to cooperate with the adjuster? |
|
Do you have to cooperate with the insurance adjuster? The answer depends on whether the adjuster is working for the other driver’s insurance company or your own insurance. If the adjuster is working for the other driver’s insurance company, you have no duty to cooperate with the adjuster. You do not have to give the adjuster any information or a recorded statement. Most importantly, you do not have to sign any form or authorization sent to you by the other person's insurance company. Your attorney will collect and provide the information the other driver's insurance company may need to evaluate your claim while at the same time protecting your rights. Your relationship with your own insurance company is established by your policy; it operates as a contract. Most policies say that to collect on a claim under your own policy, you must cooperate with the insurance company in its investigation of the accident. That means that, if asked, you must give it the names of witnesses, the medical providers you are seeing and a statement about how the accident happened. It is a good idea to consult with an attorney prior to giving a statement even to your own insurance company. |